DBP Naga, HDMF Naga lead list of agencies with excellent service rating

LEGAZPI CITY—Eleven agencies in the Bicol Region were rated with excellent service by the Civil Service Commission (CSC) in the recently-released 2013 Report Card Survey.

The report says that 939 agencies were surveyed nationwide. Of these, 620 were national government agencies, 303 were government corporations, and six were state colleges and universities.

In the Bicol Region, the agencies which obtained excellent marks of 90 to 100 were the Development Bank of the Philippines-Naga City Branch, Department of Trade and Industry – Masbate Provincial Office, Government Service Insurance System – Masbate City Branch, Land Registration Authority – Naga City Branch, Land Transportation Office – Ragay District Office, Land Transportation Office- Daet District Office, National Prosecution Service-Camarines Norte Provincial Prosecutor’s Office, National Statistics Office-Daet, Overseas Workers Welfare Administration-RO5, and Social Security System – Tabaco City Branch.

Meanwhile, two agencies failed the survey, receiving scores of 66.99 and below. These were the Land Transportation Office Regional Office 5 and  Cooperative Development Authority – Albay.
The evaluation of frontline services of government offices is done through the Report Card Survey  survey. Said survey is a component of the Anti-Red Tape Act of 2007, or Republic Act No. 9485.

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